Frequently Asked Questions
Everything you need to know about shopping with LATTAFA EG
Are your fragrances 100% authentic?
Yes, all products on LATTAFA EG are 100% authentic and sourced directly from official distribution channels to ensure you receive genuine luxury fragrances.
How long does shipping take within Egypt?
We offer fast nationwide delivery. Orders within Cairo and Giza typically arrive within 24-48 hours, while other governorates may take 3-5 business days.
What payment methods do you accept?
We accept Cash on Delivery (COD), as well as secure online payments via credit/debit cards and popular digital wallets.
Can I return a perfume if I don't like the scent?
Due to the nature of beauty products and hygiene standards, we only accept returns for items that are unopened, sealed in their original packaging, or if the product arrived damaged.
How can I track my order status?
Once your order is dispatched, you will receive an SMS and an email containing a tracking number and a link to monitor your shipment's progress.
Do you offer international shipping?
Currently, LATTAFA EG focuses on providing the best service within Egypt. We do not offer international shipping at this time.